Customer care
Grievance redressal
In line with the Consumer Protection (E-Commerce) Rules, 2020, you can reach our grievance officers with any complaint about a booking or this website.
Grievance officers
Dhanna Lal Pandit
Sohil Malik
SATVIK TRADEX INDIA PRIVATE LIMITED
Balraj Shop No AT, WZ-139-C-3, G/F Mahabir Nagar, Mahabir Nagar Extn, Tilak Nagar, New Delhi, South West Delhi, Delhi – 110018
Phone: +91 7303240554
Email: info@satviktravelsco.com
GSTIN: 07ABKCS6873M1ZG
Available Monday to Saturday, 10 am – 7 pm.
How we handle complaints
- We acknowledge your complaint within 48 hours.
- We aim to resolve it within one month of receipt.
- Please include your order number, travel date and a description of the issue.