Policy
Cancellation & refund policy
Plans change. Here is how cancellations and refunds work.
Cancellation by you
| When you cancel | Refund |
|---|---|
| More than 48 hours before the start time | 100% refund |
| 24–48 hours before the start time | 50% refund |
| Less than 24 hours before, or no-show | No refund |
Multi-day packages: free cancellation up to 15 days before arrival; 50% refund between 15 and 7 days; no refund within 7 days. Attraction tickets with a fixed date are non-refundable once issued, unless the listing says otherwise.
Cancellation by us or the operator
If an experience is cancelled because of weather, safety, local authority orders or operator issues, you can choose a new date or a full refund.
How to cancel
Email info@satviktravelsco.com or call +91 7303240554 with your order number.
Refund timelines
Approved refunds are issued to the original payment method within 7–10 business days.